How Do I File a Travel Insurance Claim?

If you need to file a travel insurance claim, it usually means something disrupted your trip. We’re sorry that happened—and we’re here to help you get pointed in the right direction.

👉 Important: Insurance Consultants International is your agent, not the claims department. We can’t file your claim for you, but we can guide you and help escalate if something gets stuck.

🛠️ Step 1: Start With Your Carrier

Each insurance provider has its own claims process. Go to our Claims Center page and select your insurance carrier. You’ll find:

Online claim forms
Contact details for phone and email support
Links to upload your documentation

📝 Step 2: Tell Your Story

When filling out the claim form, explain:

Who was affected
What happened
When and where it occurred
How it impacted your trip

The more detail you provide, the faster your claim can be reviewed.

📂 Step 3: Upload Documentation

Be prepared to provide documents that prove what happened and what expenses you incurred, such as:

Trip cancellation or delay notices
Doctor’s notes or itemized bills
Receipts for rebooking, prescriptions, or essentials
Proof of travel (airline or hotel confirmations)

⏳ What Happens After Filing

You’ll receive a claim number from the carrier
Status updates are sent by email or text
Most claims are processed in 10–15 business days once all documents are received

🛡️ Bottom Line

Start by choosing your carrier at our Claims Center
Provide as much detail and documentation as possible
Stay in contact with the claims department for updates

If you run into issues, contact our office. While we can’t file your claim, we can help troubleshoot and advocate on your behalf.

📞 (800) 576-2674
✉️ support@insuranceconsultantsintl.com

⚖️ Disclaimer

This article is for general informational purposes only and does not guarantee coverage or benefit eligibility. Plans vary by provider, and all benefits are subject to policy terms and exclusions.

Please note: Insurance Consultants International is not the claims department and does not determine claim outcomes. All decisions regarding coverage and reimbursement are made by the licensed claims administrator named in your plan documents.

It is the insured’s responsibility to review their full policy documents to understand what is and is not covered.